Mitchell Martin
Our client, an academic medical center, is seeking a Manager, Data Center.
Location:
Carlstadt, NJPosition Type:
Full TimePOSITION SUMMARYReporting to the Director of Technology Engineering, the Manager of Data Center Operations is responsible for assisting in setting strategy, implementing technologies, defining support, and operationalizing best practices around our technology platforms.
At Client Health, we leverage storage, computing, memory, virtualization, Unix, Windows, databases as well as both public and our own private cloud technology that cater to our clinical, administrative, education and research staff.
The Data Center Manager will be the primary contact and is accountable for all data center services provided by their team for the New York, New Jersey & Illinois locations.
This role will manage, directly perform, or act as the liaison to the appropriate teams to deliver all critical facilities services; vendor management, mechanical, electrical, plumping (MEP) and fire-life-safety, physical security, Facilities Operations and Service Delivery logistics (shipping, receiving & storage), e-waste, media destruction and data center design.
This role will provide leadership to help manage project deliverables and priorities, design and implement new technologies, enhance existing ones, manage business expectations, and effectively communicate status to leadership.
As a member of the infrastructure management team, you will also have the chance to offer new thinking on how we continue to develop our services and technologies.
The individual should be comfortable working across all of Client Health's business units as well as leveraging the latest recognized technologies and processes and will execute a multi-year roadmap to deliver these services.
POSITION
Responsibilities:
Increase the effectiveness of Client Health platforms by building strategies and delivering value.
Improve and establish processes and systems that boost the efficiency and overall performance of our data centers.
Establish and oversee the application of standard practices, processes, procedures, and workmanship standards to ensure the highest levels of quality, consistency, and interoperability among diverse facilities.
Ensure data center operates at maximum efficiency, including analyzing existing operating conditions, recommending new technologies, maintaining customer SLA requirements, and improving overall efficiency while maintaining budget expectations.
Partner with all infrastructure teams on their data center related requirements and projected growth to assure space is available for future needs in the DC'sAct as technical liaison between business units, vendors, facilities, and partnersRequirements definition and design for data room internals including rack layouts, structured cabling, iPDU's, etc.
Manage DC Operations technicians who are responsible for hardware/equipment installations, capacity management/forecasting, patch cabling, spare parts/consumables management, equipment decommissions, disposal cycles and tape management.
Ensure DC Ops technicians meet requirements for incident resolution, break/fix repairs and requests are coordinated, escalated if required, and closed in a timely fashion.
Oversee the data center operations incident, change, request ticket queues ensuring tickets are addressed and resolved in a timely mannerEscalate major issues, business disruptions or incidents immediately and properly while continually updated senior management and affected groupsCreate and maintain DC Operations documentation which includes scope documents, SOPs, work instructions, RFPs, processes/procedures, etc.
Manage yearly budgets which covers consumables, test equipment, DC cleanings, capacity expansion items, etc.
Partner with IT Leaders, strategic partners, peers and clients on Data center strategies and operationsManage and maintain effective relationships with vendors, equipment manufacturers, partners, and associatesDeliver data center planning reports which provide power, cooling and space utilization metrics and future forecastsManage annual service provider inventory of all major DC's and report to management on growth requirementsMaintain the onsite data center/computer room and offsite co-location installations to Client standardsAbility to speak confidently and communicate clearly to executives' ability to quickly learn new technologies while staying current on data center trends and technologiesLead Data Center planning initiatives to achieve business goals by prioritizing technology initiativesManage multiple projects simultaneously while prioritizing tasks/deliverables according to plans, schedules, and expectationsDevelop, document, and maintain strategies for effective data center operationsParticipate and lead data center specific auditsManage and approve security access lists for associated data centers/computer roomsDrive cultural change and increase collaboration levels within the organization:
Provide leadership across the function, while driving performance improvement, building technical capability and developing talent Drive a culture of continuous improvement that proactively manages resolution of serious and complex problems, identifying underlying causes and performing corrective action appropriately Lead and manage a team of FTE and outsourced Data Center operations technicians across various locationsSKILLS/QUALIFICATIONS Demonstrated proficiency within a diverse technology environment:
A thorough understanding of structured cabling design and distributionA thorough understanding of data center design (rack and cabling management layouts, hot/cold aisle containment, etc.
)A thorough understanding of data center equipment connectivity (Network, SAN, patch cabling, Telecommunications Circuits) and protocols.
Understanding of the data center power distribution topology, cabinet PDU capacities and management.
Understanding of the data center cooling design, air distribution and capacities.
Understanding of data center electrical and mechanical facilities/support systems (PDUs, UPSs, Generators, CRAC/AHUs, etc.
)Outstanding organizational skills, ability to prioritize effectively, and experience with technical project management.
Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic.
Ability to multi-task, exceptional attention to detail, delegate effectively.
Knowledge of CMDB and other ticketing systemsSALARY:
Up to $170k bonus potential MAbout the Company:
Mitchell MartinOUR FOCUS IS GROWTHIt's not just about filling job openings.
It's about enabling growth and inspiring success.
That's what we do.
Mitchell Martin is one of the nation's largest staffing companies, with offices throughout the US as well as in India and the Philippines.
We help drive success for both people and companies by helping them achieve positive growth.
We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.
Company Size:
100 to 499 employeesIndustry:
Staffing/Employment AgenciesFounded:
1984Website:
https:
//www.
mitchellmartin.
com.
Estimated Salary: $20 to $28 per hour based on qualifications.
Location:
Carlstadt, NJPosition Type:
Full TimePOSITION SUMMARYReporting to the Director of Technology Engineering, the Manager of Data Center Operations is responsible for assisting in setting strategy, implementing technologies, defining support, and operationalizing best practices around our technology platforms.
At Client Health, we leverage storage, computing, memory, virtualization, Unix, Windows, databases as well as both public and our own private cloud technology that cater to our clinical, administrative, education and research staff.
The Data Center Manager will be the primary contact and is accountable for all data center services provided by their team for the New York, New Jersey & Illinois locations.
This role will manage, directly perform, or act as the liaison to the appropriate teams to deliver all critical facilities services; vendor management, mechanical, electrical, plumping (MEP) and fire-life-safety, physical security, Facilities Operations and Service Delivery logistics (shipping, receiving & storage), e-waste, media destruction and data center design.
This role will provide leadership to help manage project deliverables and priorities, design and implement new technologies, enhance existing ones, manage business expectations, and effectively communicate status to leadership.
As a member of the infrastructure management team, you will also have the chance to offer new thinking on how we continue to develop our services and technologies.
The individual should be comfortable working across all of Client Health's business units as well as leveraging the latest recognized technologies and processes and will execute a multi-year roadmap to deliver these services.
POSITION
Responsibilities:
Increase the effectiveness of Client Health platforms by building strategies and delivering value.
Improve and establish processes and systems that boost the efficiency and overall performance of our data centers.
Establish and oversee the application of standard practices, processes, procedures, and workmanship standards to ensure the highest levels of quality, consistency, and interoperability among diverse facilities.
Ensure data center operates at maximum efficiency, including analyzing existing operating conditions, recommending new technologies, maintaining customer SLA requirements, and improving overall efficiency while maintaining budget expectations.
Partner with all infrastructure teams on their data center related requirements and projected growth to assure space is available for future needs in the DC'sAct as technical liaison between business units, vendors, facilities, and partnersRequirements definition and design for data room internals including rack layouts, structured cabling, iPDU's, etc.
Manage DC Operations technicians who are responsible for hardware/equipment installations, capacity management/forecasting, patch cabling, spare parts/consumables management, equipment decommissions, disposal cycles and tape management.
Ensure DC Ops technicians meet requirements for incident resolution, break/fix repairs and requests are coordinated, escalated if required, and closed in a timely fashion.
Oversee the data center operations incident, change, request ticket queues ensuring tickets are addressed and resolved in a timely mannerEscalate major issues, business disruptions or incidents immediately and properly while continually updated senior management and affected groupsCreate and maintain DC Operations documentation which includes scope documents, SOPs, work instructions, RFPs, processes/procedures, etc.
Manage yearly budgets which covers consumables, test equipment, DC cleanings, capacity expansion items, etc.
Partner with IT Leaders, strategic partners, peers and clients on Data center strategies and operationsManage and maintain effective relationships with vendors, equipment manufacturers, partners, and associatesDeliver data center planning reports which provide power, cooling and space utilization metrics and future forecastsManage annual service provider inventory of all major DC's and report to management on growth requirementsMaintain the onsite data center/computer room and offsite co-location installations to Client standardsAbility to speak confidently and communicate clearly to executives' ability to quickly learn new technologies while staying current on data center trends and technologiesLead Data Center planning initiatives to achieve business goals by prioritizing technology initiativesManage multiple projects simultaneously while prioritizing tasks/deliverables according to plans, schedules, and expectationsDevelop, document, and maintain strategies for effective data center operationsParticipate and lead data center specific auditsManage and approve security access lists for associated data centers/computer roomsDrive cultural change and increase collaboration levels within the organization:
Provide leadership across the function, while driving performance improvement, building technical capability and developing talent Drive a culture of continuous improvement that proactively manages resolution of serious and complex problems, identifying underlying causes and performing corrective action appropriately Lead and manage a team of FTE and outsourced Data Center operations technicians across various locationsSKILLS/QUALIFICATIONS Demonstrated proficiency within a diverse technology environment:
A thorough understanding of structured cabling design and distributionA thorough understanding of data center design (rack and cabling management layouts, hot/cold aisle containment, etc.
)A thorough understanding of data center equipment connectivity (Network, SAN, patch cabling, Telecommunications Circuits) and protocols.
Understanding of the data center power distribution topology, cabinet PDU capacities and management.
Understanding of the data center cooling design, air distribution and capacities.
Understanding of data center electrical and mechanical facilities/support systems (PDUs, UPSs, Generators, CRAC/AHUs, etc.
)Outstanding organizational skills, ability to prioritize effectively, and experience with technical project management.
Highly service-oriented, reliable, responsible, self-motivated, and enthusiastic.
Ability to multi-task, exceptional attention to detail, delegate effectively.
Knowledge of CMDB and other ticketing systemsSALARY:
Up to $170k bonus potential MAbout the Company:
Mitchell MartinOUR FOCUS IS GROWTHIt's not just about filling job openings.
It's about enabling growth and inspiring success.
That's what we do.
Mitchell Martin is one of the nation's largest staffing companies, with offices throughout the US as well as in India and the Philippines.
We help drive success for both people and companies by helping them achieve positive growth.
We do this by building strong relationships and developing a deep understanding of the people we work with, in order to facilitate the best matches for both sides of the equation.
Company Size:
100 to 499 employeesIndustry:
Staffing/Employment AgenciesFounded:
1984Website:
https:
//www.
mitchellmartin.
com.
Estimated Salary: $20 to $28 per hour based on qualifications.
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