Service Center Manager

Logistics done differently.

At XPO Logistics, we believe our employees are our greatest asset. As the Manager Service Center 1, you?ll be recruiting, selecting, training, and supervising employees. Your years of experience will be put to use maximizing employee engagement and maintaining clear and frequent communication on every level. You know that a positive work environment creates happy employees, which boosts productivity and dedication.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability, and the opportunity to participate in a company incentive plan.

What you?ll do on a typical day:

  • Supervise all employees reporting to the Service Center, including tracking and auditing employees? hours, handling payroll issues and personnel changes, administering corrective action, and monitoring coaching, training, and development
  • Plan the daily manpower needs to ensure freight is delivered and picked up in a timely manner
  • Provide clear and frequent information to all employees about Service Center productivity and XPO policies and procedures
  • Monitor, analyze, and implement all opportunities to cut costs and improve efficiencies; maintain a clean and safe working condition of the facility and equipment
  • Comply with all applicable laws/regulations, as well as all company policies/procedures
  • Route proper documentation and procedure control for hazardous material shipments
  • Identify opportunities for improvement and execute action plans to improve efficiencies

What you need to succeed at XPO:

At a minimum, you?ll need:

  • 2 years of experience in a supervisory role
  • Experience in a Less-than-Truckload (LTL) environment
  • Proven leadership and strong interpersonal skills
  • Must be able to multitask and possess good organizational skills
  • Strong analytical skills
  • Availability to work a variety of shifts, including days, evenings, nights, and weekends
  • Availability to travel as needed; possess a valid driver?s license

It?d be great if you also have:

  • Bachelor's degree or equivalent work experience
  • Experience with process improvement and the use of Lean and/or Six Sigma
  • Thorough knowledge of LTL industry, transportation rules and regulations, OSHA laws, hazardous materials regulations, NMFC and Tariff rules, and company policies and procedures
  • Proficiency with Microsoft Office Suite (Word, Excel, and PowerPoint)
  • Excellent verbal, written, and visual communication skills

Be part of something big.

XPO provides cutting-edge supply chain solutions to the world's most successful companies, including Disney, Pepsi, L'Or?al, Toyota and many others. We?re the fastest-growing transportation company on the Fortune 500 list and we?re just getting started.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran, or other protected status.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed.


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